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Interestingly, I actually went through the typical 5 phases when someone gets a bad news.
Phase 1 : Denial – Why they closed my Amazon Associates account?
I went back to the email clicked on the URL they gave and read their Linking Requirements.
It clearly states that using a cloaking software to mask their affiliate links is not a good idea.
Sure enough, I did do something wrong and I was well aware of it.
Phase 2: Anger – Why oh why did I cloak Amazon affiliate links!
Then there are other benefits such as click tracking, affiliate link management etc.
I set it up and let it do the job.
Phase 3: Bargaining – Please forgive me. Please!
This time I was confused. I did not intentionally do any of these things but apparently I did it.
To find out what I really did wrong, I asked them to explain why my site was not in compliance.
A few days later, they provided a more detailed response.
So my team and I audited the site and there were a few things that might have applied to this.
We have had produced a lot of questionable content on that specific website.
After taking care of all these, I wrote back and asked if they could reopen my account.
Phase 4: Depression – Should I forget about Amazon affiliate program?
Some complained about Amazon closed their account without much reasons.
A lady answered and I explained what had happened up until that point.
As far as reopening the closed account and getting paid, that was not possible.
Phase 5: Acceptance – Lesson learned. Let’s move on.
Weeks went by, nothing happened so I started adding the new Amazon affiliate code to my site.
Please share your experience
In case you are interested
UPDATE February 2017
Out of nowhere, Amazon sent me the following email and shut down my account again.
The violation that they used to shut down my account made absolutely no sense to me.
If you have a similar experience, please post in the discussion.